Support

For travelers

What is TravelBoard?
TravelBoard is a tour marketplace. You can browse tour listings, view organizer profiles, and message organizers before making arrangements.

Does TravelBoard sell tours or tickets?
No. TravelBoard connects you with organizers. Any booking, payment, or travel agreement is between you and the organizer.

How do I contact an organizer?
Open a tour page and use Message organizer. You need an account to send messages.

Are external links safe?
Organizers may link to third-party sites. TravelBoard does not control external pages. We show a notice before you leave the platform.

Can I leave a review?
Yes, for organizers you have interacted with. Reviews must be honest and relevant. See Terms of Service.

For organizers

How do I start publishing tours?
Sign in, open your profile, choose Become an organizer, complete your organizer profile, then create your first tour from the organizer workspace.

What are credits?
Credits are platform units bought through Stripe. They keep your tours published for a chosen number of weeks, as described at checkout. Credits are not tour bookings or tickets.

When are credits added to my account?
Once Stripe confirms the payment. Contact support if credits are still missing after 24 hours.

Can I link my social profiles?
Yes, from your organizer profile. External links show a notice that you are leaving TravelBoard.

Safety and privacy

How does moderation work?
We may remove tour listings or restrict accounts that violate our Terms. Report issues via Support.

How do I change cookie settings?
Click Cookie settings in the footer or on the Cookie Policy page.

How do I delete my account?
Email support@travelboard.fun from your registered address.